キジマ キョウイチ
  木嶋 恭一   経営学部 経営学科   特任教授
■ 標題
  Value Co-creation by Customer-to-customer Communication: Social Media and Face-to-face for Case Airline Selection
■ 概要
  
  共著   Journal of Service Science and Management   5(1),pp.101-109   2010


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